Solutions · SaaS companies

A company X account that sounds like someone

Extudio learns your product from your website, keeps your feature names straight, and turns every release into a week of posts that explain why it matters.

Sound familiar?

Release notes nobody reads

“New: bulk export” gets posted, gets three likes, and disappears. A feature line tells people what changed, not why they should care.

The company account sounds like nobody

Written by committee, approved by three people, safe enough to say nothing. Company accounts drift into announcement-only mode.

Content loses to the roadmap

Whoever runs the account also runs launches, docs and lifecycle email. Between releases, the account goes quiet.

A week with Extudio

  1. 01

    Teach it the product

    Run the brand wizard on your site (paid plans). Then check the glossary: feature names, how you capitalize the product, terms you never use.

  2. 02

    Turn each release into a set

    For every release, write a feature update tweet, a problem-first post and a quick tip in Compose, and spread them across the week.

  3. 03

    Write one explainer a month

    Use the article writer for a long-form piece on a problem your product solves. Copy it into X's article editor or your blog.

  4. 04

    Keep the slots full between releases

    Your posting slots carry categories. Fill the education and tips slots from the Bank so the account doesn't go silent between launches.

Turn one release into a week of posts

A release is three stories: what changed, what problem it solves, and how to get the most out of it. Most company accounts tell only the first. Spread across the week, the three together reach people at different stages, from users who want the details to people who have never heard of you.

An invoicing app, one release
  1. Y

    Your name@you1/3

    New: recurring invoices. Set the schedule once and the invoice goes out on the 1st of every month with the right line items. Edit or pause it any time from the client page. Live for everyone today.

  2. Y

    Your name@you2/3

    If you send the same invoice every month, you retype it twelve times a year. Per client. Recurring invoices are now live. Set it once.

  3. Y

    Your name@you3/3

    Quick tip: put your payment terms at the top of the invoice, not in the footer. “Due in 14 days” next to the total gets read. In the footer it gets missed.

The feature update template has the structure for the first one; the third works from the quick tip template.

What a SaaS account posts between launches

Extudio's recommended schedule labels each slot with a category. For a SaaS account they map to a mix that keeps the feed useful when nothing is shipping.

CategoryWhat a SaaS account might post
EducationHow to solve a problem your customers have, with or without your product
DiscoveryA feature most users haven't found, or a use case a customer showed you
Data/TipsA practical tip, a benchmark from your own experience, a checklist
EngagementA question to your users, a poll-style prompt, a reply to the community

Questions

Something else? support@extudio.dev

Your next week of posts,
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