Legal
Privacy Policy
What Extudio collects, why, who it is shared with, and the controls you have.
Last updated November 3, 2026
1. Who we are
Extudio (“we”, “us”) is a hosted content studio for X at extudio.dev. This policy explains what we collect when you use the website and the studio, why, and what you can do about it. Questions go to support@extudio.dev.
We are the controller of the personal data described here. If you use Extudio on behalf of a company, that company is responsible for the content it brings in.
2. What we collect
Account. Your email address, name and avatar, and a sign-in identifier, through our authentication provider. If you sign in with Google or X we receive the profile fields those services share (name, email, avatar); we never see your password for those services.
X connection. When you connect an X account we store its handle, display name, avatar and the OAuth tokens X issues us. Tokens are encrypted at rest and are used only to publish the posts you schedule and to read what the X API needs for that. We do not read your DMs or timeline.
Your content. Everything you create in the studio: your brand profile (voice, pillars, glossary, audience), drafts, the content bank, scheduled and published posts, chat sessions, schedule slots, settings and the images you generate.
Billing. Your plan, subscription status and a customer identifier at our payment processor. Card details go directly to the processor; we never store them.
Usage. A ledger of metered actions (text generations, image generations, posts) so we can enforce plan allowances, plus standard server logs (IP address, user agent, request path, timestamp) kept for security and debugging.
Website analytics. On the marketing pages only (never inside the studio) we may load Google Analytics to count visits and see which pages are read. The studio and auth screens load no analytics.
3. How we use it
- To run the service: sign you in, keep your studio, publish your scheduled posts at the time you chose.
- To generate content: your brand profile and the request you make are sent to an AI model to draft text or images. We send what is needed for that draft and nothing else.
- To bill you and enforce plan limits.
- To keep the service secure, prevent abuse and fix problems.
- To contact you about your account (a failed post, a billing issue, a change to these terms). We do not send marketing email unless you opt in.
4. AI processing
Drafts and images are produced by third-party AI models, reached through a model gateway. The text we send is built on our servers from your brand profile and your request; we do not send your X tokens, your email or your billing details to a model. Our model providers are contractually restricted from using API traffic to train their models, but their own policies govern retention on their side.
AI output can be wrong, biased or off-brand. You review it before anything is published; nothing is posted to X without an action you took or a schedule you set.
6. How long we keep it
Your content and account data stay as long as your account exists. X tokens are deleted when you disconnect the account. Server logs are kept for a limited period for security and are then discarded. Billing records are kept as long as tax and accounting law require.
When you delete your account we delete your studio, media and X connections; we keep only what we are legally required to keep, and backups age out on their own schedule.
7. Your rights and controls
- Export everything in your studio as JSON from Settings → Export, at any time.
- Clear your studio content from Settings → Clear, or disconnect an X account from Settings.
- Delete your account by emailing support@extudio.dev from the address on the account; we complete it within 30 days.
- Access, correct, restrict or object to processing, and port your data, where the law where you live gives you those rights (including the GDPR and UK GDPR). Email us and we will respond within a month.
If you are in the EEA or UK you can also complain to your local data protection authority. We would rather hear from you first.
9. Security
All traffic is encrypted in transit. X tokens are encrypted at rest with a key held only on our servers. Access to production systems is limited to the people who run the service. No system is perfectly secure; if we learn of a breach that affects you we will tell you without undue delay.
10. International transfers
Our providers run in the United States and the European Union. Where data leaves the EEA or UK we rely on the providers’ standard contractual clauses or an adequacy decision.
11. Children
Extudio is not for anyone under 18. We do not knowingly collect data from children; if you believe we have, email us and we will delete it.
12. Changes to this policy
We update this page when our practices change and move the date at the top. For a material change we email the address on your account before it takes effect.